Privacy policy

Last updated: November 11, 2025

KGL Outlet, LLC operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). KGL Outlet, LLC is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact Details: Name, billing address, shipping address, phone number, and email address

  • Financial Information: Credit or debit card details, payment method, transaction details, payment confirmation, and related payment information

  • Account Information: Username, password, security questions, preferences, and settings

  • Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, canceled, and purchase history

  • Communications: Information you provide when contacting us, including customer support inquiries

  • Device Information: Device type, browser type, IP address, network information, and unique identifiers

  • Usage Information: Information about how and when you interact with or navigate the Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from You: When you create an account, place an order, contact us, or otherwise provide information

  • Automatically: Through cookies and similar technologies when you visit or use the Services

  • Service Providers: Third parties that assist us with technology, payments, analytics, fulfillment, or support

  • Partners or Other Third Parties: As permitted by applicable law

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

To process payments, fulfill orders, manage accounts, ship products, handle returns and exchanges, send order and account notifications, enable reviews, remember preferences, and personalize your shopping experience.

Marketing and Advertising

To send promotional communications by email, text message, or mail, and to display advertisements on our Services or other websites based on your activity and interests.

Security and Fraud Prevention

To authenticate accounts, process secure payments, detect and prevent fraud or malicious activity, and protect the integrity of our Services. You are responsible for safeguarding your account credentials.

Communicating With You

To provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal and Compliance Purposes

To comply with legal obligations, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • Service Providers: Including Shopify, payment processors, analytics providers, fulfillment partners, and customer support services

  • Marketing and Advertising Partners: To provide personalized advertising and marketing services, subject to their own privacy policies

  • At Your Direction or With Consent: Such as for shipping products or using social media integrations

  • Affiliates: Within our corporate group

  • Business Transactions or Legal Obligations: Including mergers, acquisitions, bankruptcy, subpoenas, or legal claims

Depending on your location, you may have the right to opt out of certain data sharing for targeted advertising.

Relationship With Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information about your interactions with our store to provide and improve its services. Information submitted through the Services may be transferred to Shopify and third parties located outside your country of residence.

Shopify may use personal information from your interactions with our store and other merchants to provide enhanced features. In these cases, Shopify is responsible for processing that information and responding to privacy rights requests related to it.

To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties. Information shared on public or semi-public platforms may be visible to others.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention of Information

No security measures are completely secure, and we cannot guarantee absolute security. Information transmitted to us may not be secure while in transit.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to Access / Know

  • Right to Delete

  • Right to Correct

  • Right to Data Portability

  • Right to Opt Out of Sale or Sharing for Targeted Advertising

We recognize Global Privacy Control (GPC) signals where required by law. Other “Do Not Track” signals are not recognized.

Managing Communication Preferences

You may opt out of promotional emails at any time using the unsubscribe link. Transactional or account-related messages may still be sent.

Exercising Your Rights

You may exercise your rights through the Services or by contacting us using the information below. We may verify your identity before processing requests. Authorized agents may submit requests with proper documentation.

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with a data protection authority.

International Data Transfers

Your personal information may be transferred, stored, or processed outside your country. For transfers from the EEA or UK, we rely on approved safeguards such as Standard Contractual Clauses unless adequate protection is recognized.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date, and notice will be provided where required by law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at:

Email: contact@kgloutlet.com